
FAQ
When you support a project, you are pre-ordering the product. This means that you will be the first to receive it on exclusive terms as soon as it is produced (usually at a significant discount from the retail price). In addition to receiving the product itself, you also join the community. Follow the production process, participate in important surveys, and give the creator valuable feedback.
We have developed a detailed production and logistics plan that takes into account all possible risks. We plan cooperation with proven suppliers and logistics companies to ensure timely delivery. In case of unforeseen circumstances, we will promptly inform sponsors about the status of production and delivery of their orders.
The MagFlex cutting board is made from high-quality walnut or other hardwoods such as oak, acacia and ash, which are renowned for their strength and durability. The boards are impregnated with a mixture of linseed oil and beeswax using the ‘Stabilised Wood’ technology in a vacuum chamber under high pressure at a specific temperature. Thanks to this method, we have sealed the pores of the wood to a depth of up to 7 mm. This provides a high level of protection against water, mould and deformation. It emphasises the natural texture of the wood and prolongs the durability and beauty of your cutting board.
Knives: The basic demonstration version is made of 2 mm steel and a wooden handle. Knives are a personal choice for every chef. Chef's knives are expensive. Many people already have their favourite knives. Your knives fit easily into our magnetic holder. To reduce the price of our set, we did not include professional knives and did not add them to each set. From the beginning, we did not plan to add knives. But after testing our sets with a focus group, we decided to add a basic 5 knives in the Ultimate Edition set.
Walnut wood and other hardwoods are resistant to damage and wear, and the built-in magnets in the N52 series have minimal demagnetization (1% in 10 years) and have an increased thermal resistance of up to 300 F or 150 C. All materials have been tested for wear and tear and are environmentally friendly.
Based on economic feasibility, production is planned to be organized at a proven factory in Europe, with which we have agreed in advance on the terms, deadlines, and technological process. We control every stage, from the purchase of materials and quality control to the packaging of finished products.
Our average price of $79 is a special offer for our first backers. It is significantly lower than the retail price ($130) to give you the first opportunity to evaluate our product. This price also takes into account the quality of materials and the complexity of the design. Our main goal in the Kickstarter project is not to make money, but to give you the opportunity to evaluate our invention in real life in your kitchen.
The MagFlex cutting board is the only 18-in-1 modular system. It replaces 17 boards and a magnetic knife holder and kitchen spatula, combining style, multifunctionality, and eco-friendliness. You can also save up to $500 by purchasing one of our premium sets instead of buying individual boards from other manufacturers. Our set will eliminate 100% of the hassle associated with kitchen clutter. The universal system replaces a variety of kitchen tools and allows you to store everything in one place.
Will there be additional shipping costs, taxes, or customs fees?
Shipping costs will be specified when you place your order. Customs duties depend on the laws of your country, but we will try to minimize these costs.
Shipping will be free for the first 250 Kickstarter backers from the US, Canada, the European Union, and the UK. These countries will be the main distribution points.
Thanks to our special high-pressure wood stabilization technology, cutting boards are waterproof to a depth of 7 mm, environmentally friendly, resistant to aggressive environments, and can withstand temperatures up to 70 °C (158 °F) without losing the quality of the protective inner and outer layers. They are easy to wash by hand and in the dishwasher at a temperature of 70 °C (158 °F). We recommend periodically (every 2-3 months) treating the surface of the boards with a mixture of beeswax and linseed oil to renew their appearance.
You can always contact our team via Kickstarter, email, Facebook, Instagram, or our website getmagflex.com. We guarantee a quick response.
We have specified the shipping dates in the Rewards section. We plan to start producing our cutting boards as soon as the first 1000 backers support our project, without waiting for our project to end on Kickstarter. This will reduce production time and speed up delivery time. We plan to ship all completed MagFlex kits once a week on Tuesdays.
We use magnets with increased power and heat resistance. We also selected the optimal magnet power after months of testing. The boards hold each other securely and safely, but can be easily separated. This is the optimal balance between reliability and comfort. Ohh Yes, one of the most frequently asked questions is "What if one board detaches from another board and falls on my foot?" This will not happen, it has been tested and taken into account during the design phase.